-
Complaints handling and LGBTI older people’s rights under the new Aged Care Act - Member
Tuesday, May 12, 2026 at 12:00 PM
ZoomJoin us as the Aged Care Quality and Safety Commission presents on the Commission’s role, the grounds older people or their representatives can bring complaints, how it approaches complaints, and information it can share on the issues and complaints relating to LGBTI people’s experience.
This discussion will include reflections on what the Commission sees as priority issues in realising the rights of LGBTI older people, what the collected data reveals about the experiences of LGBTI older people, and future planned LGBTI-related data collection.

Following the presentation, members of LHA’s Silver Pride Advocacy Network, Living Experience Advocacy Panel will provide reflections grounded in lived experience. Their insights will open space for a broader discussion on what services, systems, and policies must do to ensure dignity, safety, and inclusion for LGBTI+ people in aged care.
Presentation by
Treasure Jennings
Treasure joined the Commission on 1 November 2025. On this day, the Aged Care Act 2024 came into effect and the role of Aged Care Complaints Commissioner became an independent statutory officer who oversees the complaints handling process for aged care services.
Treasure has extensive experience leading consumer complaints and dispute resolution systems. She was the Chair Commissioner of the Mental Health and Wellbeing Commission in Victoria, the Victorian Mental Health Complaints Commissioner, Disability Services Commissioner and Public Transport Ombudsman.
Treasure has Masters degrees in Dispute Resolution, Ethics and Legal Studies from Charles Sturt University.
Chris HuntChris Hunt previously worked for Eldercare. One of her main jobs at Eldercare was to handle serious complaints, including complaints previously dealt with by ACQSC. Chris is a member of the Silver Pride Advocacy Network and other advisory committees.
Garry WhiteGarry is a gay man with a disability. He has worked as an educator, disability consultant for TAFE NSW, small business owner, and manager/CEO of HACC services. Garry is a member of the Silver Pride Advocacy Network and other advisory committees.
Michael Frommer He / HimMichael joined LGBTIQ+ Health Australia in January 2023 as Ageing Policy and Research Lead. He brings with him 15 years of experience in analysis and promotion of human rights including in HIV, Health and Privacy. Immediately prior to his role at LHA, he was the LGBTIQ+ Specialist Adviser at the Australian Human Rights Commission.
He also has served on a number of community legal centre boards, and is a passionate advocate for the promotion of human-centred advocacy and policy. Michael completed an undergraduate Law and International Studies Degree Spanish language major and then a Master in Human Rights.
Members, including staff, volunteers and delegates of LHA Full, Regular, Affiliate and Associate member organisations can attend free as part of their supporter benefits. Members of the Silver Pride Advocacy Network are also welcome to attend free. Are you a Member? Please RSVP below.
Are you a non-member? Please register here, tickets are $20. -
Complaints handling and LGBTI older people’s rights under the new Aged Care Act - Non-Members
Tuesday, May 12, 2026 at 12:00 PM · $20.00 AUD
ZoomJoin us as the Aged Care Quality and Safety Commission presents on the Commission’s role, the grounds older people or their representatives can bring complaints, how it approaches complaints, and information it can share on the issues and complaints relating to LGBTI people’s experience.
This discussion will include reflections on what the Commission sees as priority issues in realising the rights of LGBTI older people, what the collected data reveals about the experiences of LGBTI older people, and future planned LGBTI-related data collection.

Following the presentation, members of LHA’s Silver Pride Advocacy Network, Living Experience Advocacy Panel will provide reflections grounded in lived experience. Their insights will open space for a broader discussion on what services, systems, and policies must do to ensure dignity, safety, and inclusion for LGBTI+ people in aged care.
Presentation by
Treasure Jennings
Treasure joined the Commission on 1 November 2025. On this day, the Aged Care Act 2024 came into effect and the role of Aged Care Complaints Commissioner became an independent statutory officer who oversees the complaints handling process for aged care services.
Treasure has extensive experience leading consumer complaints and dispute resolution systems. She was the Chair Commissioner of the Mental Health and Wellbeing Commission in Victoria, the Victorian Mental Health Complaints Commissioner, Disability Services Commissioner and Public Transport Ombudsman.
Treasure has Masters degrees in Dispute Resolution, Ethics and Legal Studies from Charles Sturt University.
Chris HuntChris Hunt previously worked for Eldercare. One of her main jobs at Eldercare was to handle serious complaints, including complaints previously dealt with by ACQSC. Chris is a member of the Silver Pride Advocacy Network and other advisory committees.
Garry WhiteGarry is a gay man with a disability. He has worked as an educator, disability consultant for TAFE NSW, small business owner, and manager/CEO of HACC services. Garry is a member of the Silver Pride Advocacy Network and other advisory committees.
Michael Frommer He / HimMichael joined LGBTIQ+ Health Australia in January 2023 as Ageing Policy and Research Lead. He brings with him 15 years of experience in analysis and promotion of human rights including in HIV, Health and Privacy. Immediately prior to his role at LHA, he was the LGBTIQ+ Specialist Adviser at the Australian Human Rights Commission.
He also has served on a number of community legal centre boards, and is a passionate advocate for the promotion of human-centred advocacy and policy. Michael completed an undergraduate Law and International Studies Degree Spanish language major and then a Master in Human Rights.
Members, including staff, volunteers and delegates of LHA Full, Regular, Affiliate and Associate member organisations can attend free as part of their supporter benefits. Members of the Silver Pride Advocacy Network are also welcome to attend free. Please RSVP here.
-
Health & Ageing in Difference Conferences
Wednesday, June 10, 2026 at 09:00 AM through June 13, 2026
National Convention Centre, Canberra, ACT
Be a part of Australia’s Premier LGBTIQ+ Conference Series.These two vital conferences will be held consecutively in 2026, bringing together leaders, researchers, policymakers, and advocates to advance the health and wellbeing of LGBTIQ+ people at every stage of life.
JOIN US
10-12 June 2026
National Convention Centre
Canberra, ACT -
LHA has launched a refreshed series of quarterly Member Networking Meetings in 2026, designed to facilitate connection, collaboration and shared learning across the LGBTIQ+ health and wellbeing sector.
Following feedback from members, we are taking a slightly different approach to these sessions. Rather than focusing on a single topic, these meetings will provide space for people working across the sector to connect with one another.
We often hear from member organisations that people can feel quite isolated in their roles, or removed from others doing similar work. These sessions are intended to create a regular opportunity to meet, have conversations, and build relationships across organisations and jurisdictions.
The session will be lightly structured, with small-group breakout conversations and time to connect with others in a more informal setting.
You are welcome to come along to share what you are working on, discuss challenges, or simply meet others across the sector.
These sessions are open to anyone working within LHA’s Full Member, Regular Member, and Affiliate Member organisations, and are delivered online in an interactive format with facilitated small‑group discussions and activities.
RSVP to receive the link to the Zoom meeting.

-
Social media restrictions and young LGBTIQ+ people - Members
Wednesday, June 24, 2026 at 01:00 PM
ZoomDigital spaces are central to how LGBTIQ+ young people access information, connection and support. Since the introduction of under-16 social media restrictions in December 2025, early insights suggest mixed impacts. Some young people are disengaging from help-seeking, while others are moving into less safe, unmoderated spaces. These shifts have important implications for prevention, particularly where access to trusted information and early support is reduced.
The introduction of under-16 social media restrictions in December 2025 has rapidly changed how young people connect and seek support. Early insights suggest unintended consequences, including reduced help-seeking and movement into less safe online environments, alongside growing demand for safer alternatives.

This webinar brings together frontline insights from Twenty10 and Minus18 and explore what these changes mean for wellbeing, prevention and policy responses.
Presentation by
Jain Moralee (She/her)
Chief Executive Officer of Twenty10, a specialist service supporting the health and wellbeing of LGBTIQ+ young people and their families in New South Wales. She has extensive experience in youth services, mental health and community development, and works to strengthen early intervention, crisis support and inclusive service responses for young LGBTIQ+ people

Micah Scott (He/they)
Chief Executive Officer of Minus18, Australia’s leading organisation supporting LGBTIQ+ young people through national programs, digital engagement and education. Their work focuses on building safe spaces, strengthening connection and improving inclusion for LGBTIQ+ young people across schools, communities and online environments.
Members, including staff, volunteers and delegates of LHA Full, Regular, Affiliate and Associate member organisations can attend free as part of their supporter benefits.
Are you a Member? Please RSVP below.
Are you a non-member? Please register here, tickets are $20. -
Social media restrictions and young LGBTIQ+ people - Non-members
Wednesday, June 24, 2026 at 01:00 PM · $20.00 AUD
ZoomDigital spaces are central to how LGBTIQ+ young people access information, connection and support. Since the introduction of under-16 social media restrictions in December 2025, early insights suggest mixed impacts. Some young people are disengaging from help-seeking, while others are moving into less safe, unmoderated spaces. These shifts have important implications for prevention, particularly where access to trusted information and early support is reduced.
The introduction of under-16 social media restrictions in December 2025 has rapidly changed how young people connect and seek support. Early insights suggest unintended consequences, including reduced help-seeking and movement into less safe online environments, alongside growing demand for safer alternatives.

This webinar brings together frontline insights from Twenty10 and Minus18 and explore what these changes mean for wellbeing, prevention and policy responses.
Presentation by
Jain Moralee (She/her)
Chief Executive Officer of Twenty10, a specialist service supporting the health and wellbeing of LGBTIQ+ young people and their families in New South Wales. She has extensive experience in youth services, mental health and community development, and works to strengthen early intervention, crisis support and inclusive service responses for young LGBTIQ+ people

Micah Scott (He/they)
Chief Executive Officer of Minus18, Australia’s leading organisation supporting LGBTIQ+ young people through national programs, digital engagement and education. Their work focuses on building safe spaces, strengthening connection and improving inclusion for LGBTIQ+ young people across schools, communities and online environments.
Members, including staff, volunteers and delegates of LHA Full, Regular, Affiliate and Associate member organisations can attend free as part of their supporter benefits.
Please RSVP free here.

