On May 12, 2026, LHA hosted a webinar where the Aged Care Quality and Safety Commission presented on the Commission’s role, the grounds older people or their representatives can bring complaints, how it approaches complaints, and information it can share on the issues and complaints relating to LGBTI people’s experience.
The discussion included reflections on what the Commission sees as priority issues in realising the rights of LGBTI older people, what the collected data reveals about the experiences of LGBTI older people, and future planned LGBTI-related data collection.
Following the presentation, members of LHA’s Silver Pride Advocacy Network, Living Experience Advocacy Panel provided reflections grounded in lived experience.
Presentation by
Treasure Jennings
Treasure joined the Commission on 1 November 2025. On this day, the Aged Care Act 2024 came into effect and the role of Aged Care Complaints Commissioner became an independent statutory officer who oversees the complaints handling process for aged care services.
Treasure has extensive experience leading consumer complaints and dispute resolution systems. She was the Chair Commissioner of the Mental Health and Wellbeing Commission in Victoria, the Victorian Mental Health Complaints Commissioner, Disability Services Commissioner and Public Transport Ombudsman.
Treasure has Masters degrees in Dispute Resolution, Ethics and Legal Studies from Charles Sturt University.
Chris Hunt
Chris Hunt previously worked for Eldercare. One of her main jobs at Eldercare was to handle serious complaints, including complaints previously dealt with by ACQSC. Chris is a member of the Silver Pride Advocacy Network and other advisory committees.
Garry White
Garry is a gay man with a disability. He has worked as an educator, disability consultant for TAFE NSW, small business owner, and manager/CEO of HACC services. Garry is a member of the Silver Pride Advocacy Network and other advisory committees.
Michael Frommer He / Him
Michael joined LGBTIQ+ Health Australia in January 2023 as Ageing Policy and Research Lead. He brings with him 15 years of experience in analysis and promotion of human rights including in HIV, Health and Privacy. Immediately prior to his role at LHA, he was the LGBTIQ+ Specialist Adviser at the Australian Human Rights Commission.
He also has served on a number of community legal centre boards, and is a passionate advocate for the promotion of human-centred advocacy and policy. Michael completed an undergraduate Law and International Studies Degree Spanish language major and then a Master in Human Rights.
